How we handle the details you send us

What we collect

When you fill in the enquiry form, we receive the name, company, phone number, email, packaging type, quantity and requirements you choose to provide. We do not collect personal information unrelated to the enquiry.

The site also keeps a copy of the enquiry summary in your browser so it can be displayed and copied on the next page. Clearing your browser data removes that local copy.

What it is used for

Only to answer the enquiry, suggest a structure and provide a quotation, and later to arrange sampling and production if an order follows. Enquiry details are not used for unrelated marketing.

How it is stored and shared

Enquiry details are handled internally by sales and the structure team. Design files relating to your product are treated as confidential and are not disclosed to third parties, except where the law requires it.

If a non-disclosure agreement is needed, ask at the first exchange and we will provide a standard text.

Your choices

You can ask to see, correct or delete the contact details and enquiry records we hold at any time. Email the address below and we will act on the request.